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    Setup Customer notifications

    Messages are sent automatically based on the status of the WooCommerce order

    It will send too if  order was created by the user

    Or the status of the order was changed by WooCommerce manager from within Wp-admin , and it work when user login or sigunup.

    Explanation of the Wawp notification Message card for WhatsApp

    Wawp Notification card contains:


    1 – Enable/Disable switch button: You can disable the notification without having to delete it if you do not want it to be sent when the procedure is performed.

    2 – A drop-down list called Add personation: It contains all the placeholders you need to customize the message, such as first and last name…etc. of the order information.

    3 – Writing area, which contains the visible face symbol: Click on the visible face symbol to open the emoji library to include all the pictorial elements you need to make the message emotionally expressive.

    4 – Image upload area: It is used to include an image attached to the message that will be sent. This image can be uploaded from within your WordPress site or included as an external link.

    Example of customizing messages

    Order processing

    Sent when you mark an order as awaiting fulfillment.


    Input to whatsapp msg

    Hello {{billing_first_name}}
    Thank you for completing your purchase through {{shop_name}}

    Here are the details of your order
    Product: {{product_name}}
    Total Amount: {{order_total}}
    Order Date: {{order_date}}
    Order Summary Link: {{order_link}}

    If you have any questions, do not hesitate to contact {{shop_name}} support.

    Output from whatsapp plugin

    Hello Bella
    Thank you for completing your purchase through OurstoreName

    Here are the details of your order
    Product: product name from order
    Total Amount: 20$
    Order Date: 1-1-2024
    Order Summary Link: https://storesite.com/orderpage

    If you have any questions, do not hesitate to contact OurstoreName support.

    You can customize the rest of the sending statuses in this style with WooCommerce parameters


    Types of order status available

    • Order on hold
    • Order processing
    • Order completed
    • Order pending payment
    • Pending Payment
    • Order failed
    • Order refunded
    • Order cancelled
    • Order notes
    • Order Custom status

    Choose Sender

    You can choose the WhatsApp account used for sending admin alerts.

    Then save all the settings you added