Setup Customer notifications

Messages are sent automatically based on the status of the WooCommerce order

It will send too if order was created by the user

Or the status of the order was changed by WooCommerce manager from within Wp-admin , and it work when user login or sigunup.

Explanation of the Wawp notification Message card for WhatsApp

Wawp Notification card contains:

1 – Enable/Disable switch button: You can disable the notification without having to delete it if you do not want it to be sent when the procedure is performed.

2 – A drop-down list called Add personation: It contains all the placeholders you need to customize the message, such as first and last name…etc. of the order information.

3 – Writing area, which contains the visible face symbol: Click on the visible face symbol to open the emoji library to include all the pictorial elements you need to make the message emotionally expressive.

4 – Image upload area: It is used to include an image attached to the message that will be sent. This image can be uploaded from within your WordPress site or included as an external link.

Example of customizing messages

Order processing

Sent when you mark an order as awaiting fulfillment.

Input to whatsapp msg

Hello {{billing_first_name}}
Thank you for completing your purchase through {{shop_name}}

Here are the details of your order
Product: {{product_name}}
Total Amount: {{order_total}}
Order Date: {{order_date}}
Order Summary Link: {{order_link}}

If you have any questions, do not hesitate to contact {{shop_name}} support.

Output from whatsapp plugin

Hello Bella
Thank you for completing your purchase through OurstoreName

Here are the details of your order
Product: product name from order
Total Amount: 20$
Order Date: 1-1-2024
Order Summary Link: https://storesite.com/orderpage

If you have any questions, do not hesitate to contact OurstoreName support.

You can customize the rest of the sending statuses in this style with WooCommerce parameters

Types of order status available

Order on hold
Order processing
Order completed
Order pending payment
Pending Payment
Order failed
Order refunded
Order cancelled
Order notes
Order Custom status

Choose Sender

You can choose the WhatsApp account used for sending admin alerts.